Is lunch provided in this class?
Yes, lunch is provided, if you have any special dietary requirement please make those known to us at the time of your booking.
Is there parking available on site?
Yes, there is ample car parking available on site – free of charge.
Is there anything I need to bring to the class?
Yes, you will need to bring some tupperware/plastic containers with you to take home some of the delicious recipes you will cook on the day. This will also be highlighted in your booking confirmation letter. Everything else, including an apron will be provided.
Will I have my own cooker and cook my own recipes?
Yes, you will be cooking on your own hob and will be making the recipes individually tailored to your personal palate and preference.
Can I bring a spectator with me?
I’m afraid not. All attendees must be paying participants in the class.
If I purchase this cookery class can the recipient exchange it for another class of their preference?
Yes, vouchers can be exchange for other classes, if there is a short-fall in the value, they can pay the difference. If the voucher is for a greater amount they will be able to make purchases on the day to use up the full value of the voucher. Alternatively, you can purchase an open voucher that can be redeemed against any class of the equivalent value.
If I simply wish to buy a voucher how do I do this?
Vouchers can either be purchased on-line or over the phone.
What kind of vouchers can I buy?
You can either buy an open-dated voucher or a voucher for a specific class. Open-dated vouchers can be redeemed against any half day or one day classes offered by The Cooking Academy and are valid for up to 1 year. A dated voucher is valid for the class for which it has been bought although this can be changed if more than 28 days’ notice is given. Monetary value vouchers can also be purchased and used to contribute towards payment of any of our classes or against spices or utensils from The Spice Shop.
What happens when I buy a voucher as a gift?
You have the option of buying a downloadable voucher or a gift voucher. A downloadable voucher will need to be printed of by you at the time of purchase. The order generates a voucher serial number and if the voucher purchased is for an open dated voucher, the serial number will need to be used when booking onto a specific class. Alternatively we can send you or the recipient a voucher presented in a gift box at an additional cost of £4.00. This charge is levied at the check out process. When the recipient would like to redeem his/her gift voucher, they can either call us to book onto their chosen class or send us an email or alternastivey if the voucher has been purchased on line, they can redeem the voucher using the voucher code generated by the order.
What happens next when I buy a voucher for a specific class?
You will receive acknowledgment of your purchase followed by a booking confirmation from a The Cooking Academy during office hours. This will be emailed to the class attendee unless otherwise requested by you (in the event of a surprise) in which case the booking confirmation will be emailed to you directly. The booking confirmation will outline all the information requited to attend the class. Upon receipt of the booking confirmation you are requested to acknowledge the confirmation and respond by email where you will also list any allergies or food intolerances.
Can I upgrade a half day voucher to a full day?
Yes, the recipient of the voucher can upgrade a half day voucher to a full day voucher at a cost of £85.00.
How do I book onto a class with a gift experience voucher?
The Cooking Academy accepts a whole range of gift experience vouchers. To redeem your voucher you can call us on 01923-778880 or email us on firstname.lastname@example.org to book your chosen cookery class.
How long is a voucher valid for?
The Cooking Academy vouchers are valid for up to 12 months from the date of purchase. They can be extended for a further 3 months at a cost of £25.00 per voucher.